The app helps users find places, cultural activities and available visits, making it easier to choose before booking and build an itinerary aligned with personal interests.
One tool for the whole experience
PastPuglia App brings together access to services, bookings, audio guides and useful content during the visit in one place.
PastPuglia App is the official app of PastPuglia and was designed to make access to cultural experiences, visits and content connected with local heritage sites more immediate. From searching activities to managing a booking, the service brings together useful tools before the visit and support features to use on site.
The information already published on the main website clearly shows the project's dual logic: use the app when available or continue from the mobile website with the same continuity of use. In both cases, booking retrieval, access to digital tickets, the use of audio guides and the reading of QR codes linked to points of interest remain central.
Services and features
PastPuglia App offers useful tools before, during and after the visit, with practical functions linked to bookings, digital tickets, audio guides and extra content.
The booking flow is designed to keep the choice of experience, access to linked services and retrieval of the information needed at visit time in one process.
PastPuglia App also supports users in managing e-tickets, keeping payment, booking and access to the content needed to enjoy the experience connected.
The app also works as an organised access point to available activities, useful for staying updated on cultural proposals and visit opportunities linked to different places.
During the visit the app can become a direct support for understanding heritage, with audio guides, texts, images and content designed to accompany the experience in cultural sites.
Reading QR codes makes it quicker to open the content linked to individual points of interest, simplifying access to information, images and support material.
How to get started
The use flow is straightforward: download the app or use the mobile site, retrieve the booking and access the content when the visit can begin.
Download the app or use the mobile site
PastPuglia can be used through the app or, alternatively, directly from the smartphone-optimised website while keeping access to bookings, content and related services.
Keep the booking code with you
To access audio guides and related services you need the booking code received by email or shown on the receipt: it is the element that lets you retrieve the correct experience.
Access the content at visit time
Opening audio guides and related materials follows the time of the visit, keeping the booking, digital ticket and on-site use of content aligned.
Using audio guides
Audio guides follow a clear path: retrieve the booking, access the ticket or dedicated screen and open the content when the visit can begin.
Retrieve the booking
The first action is to enter or retrieve the booking through its code so that the user is connected to the purchased or booked services.
Open the ticket or dedicated screen
After retrieving the booking, the system leads to the digital ticket or the screen from which access to the audio guide and related content is managed.
Open or download the audio guide
Once the correct screen is open, the audio guide can be opened or downloaded according to the channel used and the available mode of use.
QR codes and related content
Once the audio guide has started, QR codes help open the point of interest being observed and its linked content more quickly.
Open the QR code function
From the app or the mobile site you can reach the feature dedicated to reading QR codes, useful to immediately connect the visit to the content of the point being observed.
Scan the code
Scanning the QR code is enough to display the associated information quickly, bringing up texts, images and support material.
Follow the order or explore freely
QR codes can support a guided route following the order suggested by the audio guide or help an independent visit by making it easier to retrieve content at different points.
Tips for using the service during the visit
A few practical indications help make the use of audio guides, QR codes and digital content during the route more organised, clear and enjoyable.
Bring earphones with you
Audio descriptions are easier to listen to with earphones, especially in shared visiting contexts or spaces open to the public.
Follow the suggested order on guided routes
When the experience is structured as a guided route, following the order suggested by the audio guide helps keep the reading of the site coherent and complete.
Use QR codes as support on independent visits
If the visit is independent you can move more freely and use QR codes to quickly retrieve the content of the points of interest you meet along the route.
Safe and reliable
The structure of the service focuses on ease of access, continuity of use and protection of the data needed for booking and electronic payment.
PastPuglia App is presented as a free application, easy to install and immediate to use, lowering the barrier of access to digital cultural services.
Among the highlighted strengths is the absence of complex registration procedures: users can focus on booking, digital tickets and access to content.
The service presents audio guides as also available offline, a useful solution to make listening more stable and the visit experience more continuous.
Digital tickets and electronic payment are described as managed within a secure environment, designed to support purchasing and booking more reliably.
The data needed for visit bookings and electronic payment are presented as protected in encrypted form for the time necessary to provide the requested service.
In case of doubts about the app, audio guides, QR codes or booking code, the service refers users to a dedicated support and clarification channel.